Class in Shanghai, 2008

Quality On Time - Delivering the Right Results at the Right Time

This workshop is intended for Systems Engineers, Developers, Architects, Product Owners, Scrum Masters, (Project) Managers, and QA people who find it important to deliver Quality On Time: the right results at the right time, no excuses needed. Management because they’re responsible for the result. All others because they determine the result.

We will study and exercise techniques how to continuously improve our effectiveness and efficiency, how to predict what we will have done when and taking the consequence, solving the discipline problem, exploiting our intuition mechanism, continuously balancing priorities, keeping focus, coping with differences in disciplines and cultures, adopting a Zero-Defect attitude and preventing any stakeholder’s complaints.

Are you already doing all these things and do you think you are already very effective and efficient? That’s what other people thought before they found out otherwise.
Projects using this approach deliver significantly faster than other projects. Even Agile teams started delivering better results in less time.

You can immediately start using the techniques, with immediate results, as has been proven in numerous cases. It works well for individuals as well as teams. Architects, designers, and Product Owners can very efficiently make sure the team does the right things before they’re going to spend the time, rather than afterwards seeing it wasn’t exactly what they meant. This prevents a lot of waste, and hence saves a lot of time. Managers can very efficiently see what the team is doing and that they can trust the team.

Past tutorials/workshops
2017-18-19 Zürich CH
Dec 2016 London UK
Oct 2016 Warsaw Poland
June 2016 Gdansk Poland
Apr 2016 Gdynia Poland
Feb 2016 Amsterdam Netherlands
Jan 2016 London UK
Oct 2015 Warsaw Poland
Oct 2014 Cape Town South Africa
Apr 2014 Hoofddorp Netherlands
Oct 2013 Potsdam Germany
Sep 2013 Yokohama Japan
Oct 2011 Yokohama Japan
Mar 2011 Herzlia Israel
Dec 2010 Shanghai China
Dec 2010 Beijing China
Nov 2010 Hoofddorp Netherlands
Nov 2010 Stockholm Sweden
Nov 2010 Madrid Spain
Oct 2010 Yokohama Japan
Jun 2010 Yokohama Japan
May 2010 Stockholm Sweden
Feb 2010 Yokohama Japan
Feb 2010 Shanghai China
July 2009 Singapore Singapore
Nov 2008 Shanghai China
Aug 2008 Pretoria South Africa
May 2008 Delft Netherlands
Mar 2008 Bedfordshire England

Note: This is not just another 'method'. It's a lot of techniques you can use in any method, waterfall, Agile, or otherwise, whichever you are using now.

At the end of this workshop I’ll ask you “Can you afford not to use these techniques?” You’ll know the answer.


1 or 2 days. The more time, the more exercises.

If we do it in-house, we will exercise on your actual projects, and we'll have to include another day a week later, to close the first TaskCycle, where your team will learn so much more from what they just did. If we wouldn't include this extra day, the effect would be minimal.


Please read and prepare carefully. The better you prepare, the more you will learn.
Write down:

  • The Goal of your current work or project
  • The Definition of Success
  • The most important stakeholder of your current work or project (Who is waiting for it?)
  • The most important requirement for this stakeholder (What is he waiting for?)
  • How much value improvement does this stakeholder expect (3 or 7?)
  • Any deadlines? (No deadlines: it will take longer)
  • What you and your team should and can have achieved in the coming 10 weeks
    (Will you succeed? If yes: great. If not: what could you do about it? - Failure is not an option!)
  • What you think you should and can do the coming week to achieve what you’re supposed to achieve
    (How do you make sure that by the end of the week all of this will be done)
  • Any issues you expect with the above or otherwise with your work or project

If you find it difficult to write these things down, this workshop is even more important for you. If you come out of the workshop with any change in what you wrote down, this will allow you to work more on more important things, and less on less important things. Better focus on what really is important immediately saves time. The time you spent coming to this workshop can be regained quickly by applying the techniques you can learn. This may convince your boss to allow you to attend this workshop. Perhaps he’ll even come with you.

What others achieved
  • A Dutch space project delivered 1 day early, rather than their usual one year late, saving 40 man-year
  • An UK project delivered 1 year late by ignoring this advice, 70 man-year wasted
  • A project in the US saved 5 months (20 man-year), winning the company’s Team Excellence Award for being fastest time-to-market at the highest quality in more than 10 years
  • A Polish team with an ‘impossible deadline’ of 6 weeks, delivered within 5 weeks to a delighted customer in the US, proudly adding: “Without working overtime!’, as I always suggest.
What others thought
  • R&D manager (Ireland): Niels’ Quality On Time approach is “deceptively simple” (which it is).
  • Developer (Netherlands): I have never before absorbed so much information in such a short time. Normally such talks drain my energy. This time however, I felt energized!
  • Systems Engineer (Israel): This is practical stuff we can start using immediately. I’ve heard many presentations, but this one was absolutely the best.
  • Scrum team (UK): At the start of the day: “We are doing Scrum, therefore we are already very efficient and successful. Why do we have to listen to this?” At the end of the day: “Wow! Thanks! This is powerful! We’ll quickly be much more successful and more efficient!” (which they did).
  • Satellite Communications engineer (Japan): First I worked 60 hr a week. Now I work 40 hr a week, doing more, and having a family life.
  • Development Group Leader (Netherlands): I have taken many project management courses in my life. They all skipped issues like discipline, focus, permanent application of the Plan-Do-Check-Act cycle, creating stakeholder value in short cycles, and consciously generating feedback. All problems Niels addresses are mentioned in books that seek solutions in numerous kinds of formal control mechanisms, which do not address the issues at the root of the problems. Niels does, and succeeds too.
  • Software Project Manager (Netherlands): First we tried Agile (XP) development. Result: over budget and over time due to informal and direct communication between stakeholders (wish list was too long and unmanaged).
    Then we tried Waterfall with extensive initial documentation (CMM). Result: over budget and over time due to planning problems and changed requirements on delivery.
    Finally we tried Niels' approach. Result: implementation in an unusual short period of time; stakeholder participation much better; end result closer to stakeholder expectations. We keep using this approach.

Niels Malotaux is an independent Project Coach and expert in optimizing project performance. He has some 40 year experience in designing electronic and software systems, at Delft University, in the Dutch Army, at Philips Electronics and 20 years leading a systems design company. Since 1998 he devotes his expertise to helping projects to deliver Quality On Time: delivering what the customer needs, when he needs it, to enable customer success. To this effect, Niels developed an approach for effectively teaching Evolutionary Project Management (Evo) Methods, Requirements Engineering, Review and Inspection techniques, as well as Reliable Embedded Systems Design and how to achieve Zero Defects for the customer. Since 2001, he taught and coached well over 300 teams in 40+ organizations in the Netherlands, Belgium, China, Germany, Ireland, India, Israel, Japan, Poland, Romania, South Africa, the UK and the US, which led to a wealth of experience in which approaches work better and which work less well in practice. He is a frequent speaker at conferences.

Upon request we deliver in-company workshops and training. The language can be Dutch or English. All materials are in English.

Contact us for more information or in-house training.